Midland Steel Traders Group Privacy Policy




Midland Steel Traders Holdings operate effective systems and processes to ensure that we protect your personal information and comply with General Data Protection Regulations.


This policy applies to any personal information provided to Midland steel traders Holdings or its subsidiary companies, hereby referred to as MST for the purposes of this policy.


The Purpose for collecting your data


MST fundamentally operates in a business to business environment, we collect information about you in order to inform you about our products and services, and to deal with any past or future enquires.




MST do not use any external data listing providers to harvest personally identifiable data, any data collected has been via direct contact.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.


When you purchase something from MST, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.


When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.


How do I withdraw my consent?


You have the right to contact the data controller (details below) at any time to opt out of any marketing.


What personal information do we collect?


MST only collect the information necessary to carry out effective business relationships including names, email address, company details telephone numbers, and information on the products and services you may be interested in.


What do we do with your information?


MST only hold your data for genuine business requirements; for administrative purposes, to assist in our provision of goods and services, and to provide you with information via text or email marketing (if applicable).


Data retention


MST products and services can have a length of services of over 10 years, we thus feel it is appropriate to hold on to your data for an indefinite period in order to maintain effective business dealings with you. MST will carry out periodic cleansing on data to ensure it is accurate and up to date. This may include removal, minimisation or pseudonymisation if PII data as appropriate.







We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.




In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.


For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.


In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.


Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.




To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.


If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We do not hold




Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie.  Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally. It is statistical data. This statistical data does not identify any personal details whatsoever.


Age of consent


By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.


Changes to the privacy policy


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If MST is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.


Data controller


The data controller manages any information requests and responds to them as appropriate considering the legal context of the request.


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our data controller  at GDPR@mstpartsgroup.com or by mail at:


FAO Data controller

MST Parts Group

Shadon Way




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